Shipping & Logistics Policy
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Business days mean Monday to Friday, excluding U.S. federal holidays.
2. Shipping Destinations
We only ship to the continental United States (the 48 contiguous U.S. states).
We do NOT ship to:
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Alaska
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Hawaii
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Puerto Rico
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Any U.S. territories, islands or outlying areas
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U.S. military bases
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Any international countries or regions outside the continental U.S.
3. Delivery Time
Orders shipped to the continental U.S. will be delivered within 5–7 business days after shipment.
Delivery may be delayed due to holidays, carrier delays, bad weather, or other uncontrollable circumstances.
4. Shipping Cost
Free standard shipping is provided for all orders delivered to the continental United States, consistent with our store backend logistics settings.
5. Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your package at:
https://www.17track.net/en
6. Customs, Duties & Taxes
Since we only ship within the continental United States, there are no customs, import duties, tariffs, or international clearance fees.
7. Contact Information
If you have questions about shipping, you may contact us:
Phone: (800) 759-0977
Email: service@nrpdvaok.store